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Privacy Policy


1. Acceptance of Terms and Conditions of Use2. Using the Platform through the "Patient" Profile3. Use of the Platform through the "Medical" Profile4. Use of the Platform through the "Patient Manager"5. Accuracy and integrity of information

While all the means at our disposal have been used to ensure the accuracy and integrity of the information on this Platform, Promptly assumes no responsibility whatsoever if the information provided contains errors, inaccuracies, or inaccuracies, especially information that has been provided by partners.

The content contained in this Platform does not constitute and can never be construed as advice, guarantee, commitment, or suggestion given by Promptly to the Users, and there is no room for any liability on the part of Promptly.

Users may request, in accordance with applicable legal regulations, from Promptly to correct, rectify or update the personal data made available. Promptly adopts the technical and organizational security measures adequate to guarantee the integrity and confidentiality of the data made available through the Platform.

Users and their passwords that allow access to and use of the Platform are personal and non-transferable, and the respective holders shall maintain their confidentiality and integrity and Promptly shall not be liable for the improper use of the Platform as a result of the use of the password by a third party as a result of the transmission or availability thereof by the User himself.

In the event that the User loses his password or has reason to believe that it has been accessed by third parties, he shall promptly and without undue delay inform Promptly of what has happened and proceed according to the rules and safety instructions of Promptly, with a view to preventing and/or minimizing incidents of security arising or likely to arise.

6. Platform access7. Intellectual Property Rights8. Responsibility9. Change of Terms and Conditions of Use10. Validity of Terms and Conditions of Use11. Jurisdiction and applicable law12. Shelf life13. Communication of data14. Subcontractors15. Automated Decisions16. Cookie Policy17. Security18. DPO19. Subprocessors