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Privacy Policy

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1. Acceptance of Terms and Conditions of Use2. Using the Platform through the "Patient" Profile3. Privacy notice: contact, event and marketing forms

Who we are Promptly - Software Solutions for Health Measures, S.A. ("Promptly Health", "we") is responsible for the personal data you share with us through our contact and event forms, including LinkedIn Lead Gen Forms.

What we collect
Your name, work email, company, job title and country, and the options you choose in the form (for example, a preferred meeting slot).

Why we use it
To respond to your request, arrange the meeting you asked for, and follow up about Promptly services related to your request.

Legal basis
Steps you ask us to take before a possible contract, and our legitimate interest in responding to business enquiries (GDPR, Article 6(1)(b) and (f)).

Who has access
Our team, and service providers that help us manage contacts and email, under contract and only on our instructions. LinkedIn provides the form under its own privacy policy. We do not sell your data.

International transfers
If a service provider processes your data outside the European Economic Area, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

How long we keep it
Only as long as needed to handle your request and the related follow-up.

Marketing emails
If you tick the box in the form, we will also send you occasional news and event invitations from Promptly. You can unsubscribe at any time using the link in any of these emails.

Your rights
You can ask to access, correct or delete your data, restrict or object to its use, or receive a copy of it. You can also complain to your data protection authority (in Portugal, the CNPD).

Contact
communications@promptlyhealth.com

Last updated: 5 November 2026

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